Private Moments
Private Moments Support
Last updated: June 3, 2026
Contact
Email support@popcornnn.xyz for bug reports, privacy questions, App Store review contact, and general feedback.
This support inbox is maintained by the developer directly. I read feedback carefully and reply when a response is needed. Private Moments is an independent developer project, so response times may vary, but I try to respond as soon as I can.
中文反馈也可以直接发送到这个邮箱。这个收件箱由开发者本人维护;我会认真阅读你发来的问题或建议,如果需要进一步了解情况,会通过邮件回复。
To protect your privacy, please avoid sending private journal content, API keys, full export archives, or sensitive media unless you intentionally want me to review them for support.
Common topics
- privacy: Private Moments is local-first and does not require an account.
- AI: AI is optional and uses the provider or endpoint you configure.
- iCloud: iCloud Sync is optional when available and uses your Apple iCloud account.
- export: Export packages may contain private content and should be stored carefully.
Before contacting support
Please include your app version, iOS version, what you were trying to do, and whether the problem involves recording, media, AI, iCloud, export, or import.
Read the Privacy Policy.